Frequently Asked Questions

Frequently asked questions

We can proudly say we remained open throughout the first national lockdown, offering a vital service to keyworkers. Since then, we have remained open and we have a robust risk assessment in place that is reviewed weekly. We feel that the measures we have in place, along with existing welfare requirements, allow our children and families to feel safe and secure.

We normally offer an open-door policy, however in line with our COVID risk assessment, please contact us to arrange a visit.

We wanted to give children an understanding of the world. Explorers is based on a farm so the learning opportunities are endless.

Please contact us for details as our prices vary on age, and whether you require a half-day or full-day session.

We are open from 7 a.m. until 6 p.m., Monday to Friday.

We operate for 50 weeks of the year, closing only for 2 weeks over Christmas in line with school holidays. We are also closed on bank holidays.

Yes, we do accept childcare vouchers, including Computershare, Sodexo, Kiddicare and many more. Our finance manager can advise you on the benefits and help set this up. We also accept families wanting to pay through the Government Tax Scheme.

Every child and parent/carer is different. We respond to a child’s individual needs, but we tend to start with an hour-long session, in which the parent stays with their child, and build it up from there.

Every child and parent/carer is different. We respond to a child’s individual needs, but we tend to start with an hour-long session, in which the parent stays with their child, and build it up from there.

Yes, we are. We recently became a limited company, and have not yet been inspected on our new registration. However, we were rated OUTSTANDING on our old registration.

We currently have 12 fully qualified first aiders, and we are awaiting training for the rest of our team.

We are delighted to have recently appointed a chef to our Explorers’ Team! Annie will be creating a wonderful range of well-balanced, home-cooked meals. Our products are sourced locally and food is prepared and cooked fresh on-site daily.

Yes, we do. Outings are very important to children as it allows them to explore new experiences and environments.